Free shipping on Canadian and US orders over $150

Returns and Exchange Policies

RETURNS & EXCHANGES
We strive to have excellent customer service and communication with our valued customers. If there is any issue with your purchase, please do not hesitate to contact us. Please read our policies completely before purchasing.

Due to the made to order, hand crafted nature of the clothing in this shop we have an updated return and exchange policy.

-As of April 2018. We will no longer cover the reshipping of exchanged items. The customer will need to cover the cost of shipping the item back to us and also need to purchase shipping for the item to be returned to them.

THIS DOES NOT APPLY TO FLAWED ITEMS. RETURN SHIPPING WILL BE COVERED BY US IN THE CASE OF SIZING ERRORS OR ANY OTHER MISTAKES ON OUR END.

-If you need to change your size or something else about your order after you have already placed your order, please do so within 2 days. If you have changed your mind about your order and the garment is already in production there will be a 20% recutting fee that you will need to pay before we apply the changes and ship to you.

-Cancellations need to be made within 2 days or a 20% restocking fee will apply to your refund. If you order is not already in production, we will not apply the fee.

-Shipping charges are non refundable.

-Panties and sets with panties are final sale items, no exceptions.

-Certain sale items will be final sale and will be marked as such in listing.

-Customized garments are final sale items unless grossly misrepresented.

-Returns and exchanges must be initiated by convo within 7 days of delivery. We will assign you a RS# that needs to be included in your return.

-Returns need to be posted back within 14 days of delivery in the original unworn and unlaundered condition with RS#.

-International returns and exchanges must be marked as such so we do not incur custom charges. If custom charges are applied, they will be removed from refund.

-Refunds can take 1 - 2 weeks to process and Exchanges will take 2-4 weeks to produce.

Returns and exchanges should be mailed to:

Sea of Wolves
106-502 Baker St
Nelson, BC
V1L 6V4